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DISP 1.5 Complaints resolved by close of the next business day
As Published: 2002
DISP 1.5 Complaints resolved by close of the next business day
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APER 3.3 Factors relating to Statements of Principle 5 to 7
As Published: 2001
APER 3.3 Factors relating to Statements of Principle 5 to 7
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FIT 2.1 Honesty, integrity and reputation
As Published: 2003
FIT 2.1 Honesty, integrity and reputation
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SUP 3.7 Notification of matters raised by auditor
As Published: 2004
SUP 3.7 Notification of matters raised by auditor
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SYSC 9.1 General rules on record-keeping
As Published: 2007
SYSC 9.1 General rules on record-keeping
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MCOB 2.6A Protecting customers' interests: home purchase plans and home reversion plans
As Published: 2006
MCOB 2.6A Protecting customers' interests: home purchase plans and home reversion plans
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COBS 21.3 Rules for firms engaged in linked long-term insurance business
As Published: 2008
COBS 21.3 Rules for firms engaged in linked long-term insurance business
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