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ICOBS 6.3 Pre- and post-contract information: pure protection contracts
As Published: 2008
ICOBS 6.3 Pre- and post-contract information: pure protection contracts
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PERG 14.6 Carrying on a regulated activity in the United Kingdom
As Published: 2006
PERG 14.6 Carrying on a regulated activity in the United Kingdom
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DISP 1.5 Complaints resolved by close of the next business day
As Published: 2002
DISP 1.5 Complaints resolved by close of the next business day
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DISP 3.5 Resolution of complaints by the Ombudsman
As Published: 2008
DISP 3.5 Resolution of complaints by the Ombudsman
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DISP 3.3 Dismissal without consideration of the merits and test cases
As Published: 2004
DISP 3.3 Dismissal without consideration of the merits and test cases
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MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures
As Published: 2006
MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures
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MIPRU 2.2 Allocation of the responsibility for insurance mediation activity
As Published: 2007
MIPRU 2.2 Allocation of the responsibility for insurance mediation activity
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PERG 4.15 Mortgage activities carried on by 'packagers'
As Published: 2005
PERG 4.15 Mortgage activities carried on by 'packagers'
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