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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.5 Complaints resolved by close of the next business day

As Published: 2002

DISP 1.5 Complaints resolved by close of the next business day

GEN 2.1 Introduction

As Published: 2004

GEN 2.1 Introduction

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

SUP 17.4 Information in transaction reports

As Published: 2007

SUP 17.4 Information in transaction reports

MCOB 2.5 Reliance on others

As Published: 2006

MCOB 2.5 Reliance on others

MIPRU 2.2 Allocation of the responsibility for insurance mediation activity

As Published: 2007

MIPRU 2.2 Allocation of the responsibility for insurance mediation activity

PERG 7.4 Does the article 54 exclusion apply?

As Published: 2006

PERG 7.4 Does the article 54 exclusion apply?

PERG 4.15 Mortgage activities carried on by 'packagers'

As Published: 2005

PERG 4.15 Mortgage activities carried on by 'packagers'

MCOB 10.4 Total charge for credit

As Published: 2005

MCOB 10.4 Total charge for credit

FEES 4.1 Introduction

As Published: 2005

FEES 4.1 Introduction

COBS 3.1 Application

As Published: 2007

COBS 3.1 Application

MCOB 5.7 Business loans

As Published: 2004

MCOB 5.7 Business loans

MCOB 6.5 Mortgages: information to be provided in the offer document or separately

As Published: 2006

MCOB 6.5 Mortgages: information to be provided in the offer document or separately

PERG 8.23 Regulated activities

As Published: 2006

PERG 8.23 Regulated activities

COLL 6.8 Income: accounting, allocation and distribution

As Published: 2006

COLL 6.8 Income: accounting, allocation and distribution

PERG 4.12 Appointed representatives

As Published: 2005

PERG 4.12 Appointed representatives

PERG 8.28 Advice or information

As Published: 2005

PERG 8.28 Advice or information

LR 16.3 Listing applications

As Published: 2005

LR 16.3 Listing applications

FEES 6.6 Incoming EEA firms

As Published: 2007

FEES 6.6 Incoming EEA firms

LR 10.5 Class 1 requirements

As Published: 2007

LR 10.5 Class 1 requirements