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DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service
As Published: 2003
DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service
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COBS 2.1 Acting honestly, fairly and professionally
As Published: 2007
COBS 2.1 Acting honestly, fairly and professionally
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MCOB 12.5 Excessive charges: regulated mortgage contracts and home reversion plans
As Published: 2006
MCOB 12.5 Excessive charges: regulated mortgage contracts and home reversion plans
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COBS 4.8 Cold calls and other promotions that are not in writing
As Published: 2007
COBS 4.8 Cold calls and other promotions that are not in writing
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COBS 16.5 Quotations for surrender values
As Published: 2007
COBS 16.5 Quotations for surrender values
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PERG 7.5 When is it appropriate to apply for a certificate?
As Published: 2005
PERG 7.5 When is it appropriate to apply for a certificate?
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SYSC 9.1 General rules on record-keeping
As Published: 2007
SYSC 9.1 General rules on record-keeping
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LR 10.7 Transactions by specialist companies
As Published: 2005
LR 10.7 Transactions by specialist companies
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SYSC 13.8 External events and other changes
As Published: 2006
SYSC 13.8 External events and other changes
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