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DISP 3.2 The investigation and consideration of complaints by the Ombudsman
As Published: 2007
DISP 3.2 The investigation and consideration of complaints by the Ombudsman
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FEES 4.4 Information on which Fees are calculated
As Published: 2007
FEES 4.4 Information on which Fees are calculated
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DISP App 1.6 Criteria for determining complaints
As Published: 2004
DISP App 1.6 Criteria for determining complaints
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DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?
As Published: 2005
DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?
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DISP 1.5 Complaints resolved by close of the next business day
As Published: 2002
DISP 1.5 Complaints resolved by close of the next business day
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COBS 20.2 Treating with-profits policyholders fairly
As Published: 2007
COBS 20.2 Treating with-profits policyholders fairly
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PERG 9.8 The investment condition : the 'expectation test' (section 236(3)(a) of the Act)
As Published: 2005
PERG 9.8 The investment condition : the 'expectation test' (section 236(3)(a) of the Act)
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SUP 6.3 Applications for variation of permission
As Published: 2001
SUP 6.3 Applications for variation of permission
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