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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

ICOBS 6.4 Pre- and post-contract information: protection policies

As Published: 2008

ICOBS 6.4 Pre- and post-contract information: protection policies

CRED 2.2 Structure

As Published: 2007

CRED 2.2 Structure

DISP App 1.4 Time limits

As Published: 2002

DISP App 1.4 Time limits

COLL 4.3 Approvals and notifications

As Published: 2006

COLL 4.3 Approvals and notifications

MCOB 1.6 Application to mortgages in relation to the Consumer Credit Act 1974

As Published: 2004

MCOB 1.6 Application to mortgages in relation to the Consumer Credit Act 1974

DISP App 1.6 Criteria for determining complaints

As Published: 2004

DISP App 1.6 Criteria for determining complaints

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

ICOBS 3.2 E-Commerce

As Published: 2008

ICOBS 3.2 E-Commerce

DISP 3.6 Time limits

As Published: 2002

DISP 3.6 Time limits

FEES 5.1 Application and Purpose

As Published: 2005

FEES 5.1 Application and Purpose

DEPP 2.5 Provision for certain categories of decision

As Published: 2007

DEPP 2.5 Provision for certain categories of decision

DISP 1.7 Complaints forwarding rules

As Published: 2005

DISP 1.7 Complaints forwarding rules

DEPP 3.2 The operation of the RDC

As Published: 2007

DEPP 3.2 The operation of the RDC

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

As Published: 2002

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

COLL 4.5 Reports and accounts

As Published: 2006

COLL 4.5 Reports and accounts

FEES 4.4 Information on which Fees are calculated

As Published: 2007

FEES 4.4 Information on which Fees are calculated

REC 3.26 Proposals to make regulatory provision

As Published: 2007

REC 3.26 Proposals to make regulatory provision

LR 8.7 Supervision of sponsors

As Published: 2005

LR 8.7 Supervision of sponsors

DISP App 1.1 Application and Purpose

As Published: 2005

DISP App 1.1 Application and Purpose

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

As Published: 2005

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?