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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.3 Complaints handling rules

As Published: 2003

DISP 1.3 Complaints handling rules

DISP App 1.5 Determination of complaints

As Published: 2002

DISP App 1.5 Determination of complaints

BIPRU 8.7 Consolidated capital resources requirements

As Published: 2007

BIPRU 8.7 Consolidated capital resources requirements

COLL 6.7 Payments

As Published: 2005

COLL 6.7 Payments

ICOB 4.6 Commission disclosure for commercial customers

As Published: 2004

ICOB 4.6 Commission disclosure for commercial customers

PERG 8.36 Illustrative tables

As Published: 2005

PERG 8.36 Illustrative tables

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

As Published: 2003

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

CASS 6.2 Holding of client assets

As Published: 2007

CASS 6.2 Holding of client assets

MCOB 5.1 Application

As Published: 2004

MCOB 5.1 Application

PERG 5.2 Introduction

As Published: 2005

PERG 5.2 Introduction

ICOB 6.2 Cancellation rights and period

As Published: 2007

ICOB 6.2 Cancellation rights and period

DEPP 6.2 Deciding whether to take action

As Published: 2007

DEPP 6.2 Deciding whether to take action

COBS 6.3 Disclosing information about services, fees and commission – packaged products

As Published: 2007

COBS 6.3 Disclosing information about services, fees and commission – packaged products

DISP App 1.4 Time limits

As Published: 2002

DISP App 1.4 Time limits

COBS 16.6 Life insurance contracts – communications to clients

As Published: 2007

COBS 16.6 Life insurance contracts – communications to clients

PERG 6.7 Examples

As Published: 2005

PERG 6.7 Examples

MCOB 8.3 Application of rules in MCOB 4

As Published: 2004

MCOB 8.3 Application of rules in MCOB 4

SUP 12.2 Introduction

As Published: 2001

SUP 12.2 Introduction

SUP 13A.1 Application and purpose

As Published: 2005

SUP 13A.1 Application and purpose

PERG 4.5 Arranging regulated mortgage contracts

As Published: 2005

PERG 4.5 Arranging regulated mortgage contracts