Related provisions for PERG 8.14.32
Multiple principal agreement
Matter |
Explanation |
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1. |
Scope of appointment |
The scope of appointment given by each principal to the appointed representative. |
2. |
Complaints handling |
The identity of the principal which will be the point of contact for a complaint from a client (referred to as the "lead-principal" in SUP 12.4.5D G to SUP 12.4.5E G). |
An agreement that each principal will co-operate with each other principal in resolving a complaint from a client in relation to the appointed representative's conduct. |
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The arrangements for complaints handling, including arrangements for resolving disputes between the principals in relation to their liability to a client in respect of a complaint and arrangements for dealing with referrals to the Financial Ombudsman Service. |
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3. |
The arrangements for approving financial promotion. |
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4. |
Control and monitoring |
The arrangements for the control and monitoring of the activities of the appointed representative (see in particular SUP 12.6.6 R (Regulated activities and investment services outside the scope of appointment) and SUP 12.6.7 G (Senior management responsibility for appointed representatives)). |
5. |
Approved person status |
The arrangements for making applications for approved person status (see SUP 10 (Approved persons)). |
6. |
Training and competence |
The arrangements for training and competence (see TC). |
7. |
Co-operation |
The arrangements for co-operation over any other issues which may arise from the multiple appointments, including issues which may damage the interests of clients dealing with the appointed representative and administrative issues. |
An agreement by each principal to take reasonable steps to ensure that it does not cause the appointed representative or any of its other principals to be in breach of their obligations to each other or under the regulatory system. |
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8. |
Sharing information |
The arrangements for sharing information on matters relevant to the matters covered under the multiple principal agreement and each principal's obligations under SUP 12.6 (Continuing obligations of firms with appointed representatives). |
An agreement that each principal will notify each other principal of any information which is materially relevant to the multiple principal agreement. |
1This table belongs to COBS 2.3.14 G.
Reasonable non-monetary benefits |
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Gifts, Hospitality and Promotional Competition Prizes |
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1 |
A product provider giving and a firm receiving gifts, hospitality and promotional competition prizes of a reasonable value. |
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Promotion |
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2 |
A product provider assisting another firm to promote its packaged products so that the quality of its service to clients is enhanced. Such assistance should not be of a kind or value that is likely to impair the recipient firm's ability to pay due regard to the interests of its clients, and to give advice on, and recommend, packaged products available from the recipient firm's whole range or ranges. |
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Joint marketing exercises |
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3 |
A product provider providing generic product literature (that is, letter heading, leaflets, forms and envelopes) that is suitable for use and distribution by or on behalf of another firm if: |
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(a) |
the literature enhances the quality of the service to the client and is not primarily of promotional benefit to the product provider; and |
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(b) |
the total costs (for example, packaging, posting, mailing lists) of distributing such literature to its client are borne by the recipient firm. |
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4 |
A product provider supplying another firm with 'freepost' envelopes, for forwarding such items as completed applications, medical reports or copy client agreements. |
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5 |
A product provider supplying product specific literature (for example, key features documents, minimum information) to another firm if: |
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(a) |
the literature does not contain the name of any other firm; or |
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(b) |
if the name of the recipient firm is included, the literature enhances the quality of the service to the client and is not primarily of promotional benefit to the recipient firm. |
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6 |
A product provider supplying draft articles, news items and financial promotions for publication in another firm's magazine, only if in each case any costs paid by the product provider for placing the articles and financial promotions are not more than market rate, and exclude distribution costs. |
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Seminars and conferences |
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7 |
A product provider taking part in a seminar organised by another firm or a third party and paying toward the cost of the seminar, if: |
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(a) |
its participation is for a genuine business purpose; and |
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(b) |
the contribution is reasonable and proportionate to its participation and by reference to the time and sessions at the seminar when its staff play an active role. |
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Technical services and information technology |
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8 |
A product provider supplying a 'freephone' link to which it is connected. |
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9 |
A product provider supplying another firm with any of the following: |
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(a) |
quotations and projections relating to its packaged products and, in relation to specific investment transactions (or for the purpose of any scheme for review of past business), advice on the completion of forms or other documents; |
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(b) |
access to data processing facilities, or access to data, that is related to the product provider's business; |
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(c) |
access to third party electronic dealing or quotation systems that are related to the product provider's business; and |
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(d) |
software that gives information about the product provider'spackaged products or which is appropriate to its business (for example, for use in a scheme for review of past business or for producing projections or technical product information). |
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10 |
A product provider paying cash amounts or giving other assistance to a firm not in the same immediate group for the development of software or other computer facilities necessary to operate software supplied by the product provider, but only to the extent that by doing so it will generate equivalent cost savings to itself or clients. |
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11 |
A product provider supplying another firm with information about sources of mortgage finance. |
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12 |
A product provider supplying another firm with generic technical information in writing, not necessarily related to the product provider's business, when this information states clearly and prominently that it is produced by the product provider or (if different) supplying firm. |
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Training |
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13 |
A product provider providing another firm with training facilities of any kind (for example, lectures, venue, written material and software). |
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Travel and accommodation expenses |
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14 |
A product provider reimbursing another firm's reasonable travel and accommodation expenses when the other firm: |
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(a) |
participates in market research conducted by or for the product provider; |
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(b) |
attends an annual national event of a United Kingdom trade association, hosted or co-hosted by the product provider; |
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(c) |
participates in the product provider's training facilities (see 13); |
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(d) |
visits the product provider'sUnited Kingdom office in order to: |
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(i) |
receive information about the product provider's administrative systems; or |
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(ii) |
attend a meeting with the product provider and an existing or prospective client of the receiving firm. |