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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP App 1.2 Eligible complaint

As Published: 2002

DISP App 1.2 Eligible complaint

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

REC 4.4 Complaints

As Published: 2001

REC 4.4 Complaints

ICOB 8.4 Unsolicited services

As Published: 2004

ICOB 8.4 Unsolicited services

ICOB 6.1 Application and purpose

As Published: 2004

ICOB 6.1 Application and purpose

MCOB 9.4 Content of illustrations

As Published: 2004

MCOB 9.4 Content of illustrations

DEPP 3.2 The operation of the RDC

As Published: 2007

DEPP 3.2 The operation of the RDC

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

MCOB 7.5 Mortgages: statements

As Published: 2004

MCOB 7.5 Mortgages: statements

DISP 1.4 Complaints resolution rules

As Published: 2003

DISP 1.4 Complaints resolution rules

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

As Published: 2005

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

GEN 4.4 Business for retail clients from non-UK offices

As Published: 2004

GEN 4.4 Business for retail clients from non-UK offices

COBS 6.1 Information about the firm and compensation information

As Published: 2007

COBS 6.1 Information about the firm and compensation information

COBS 16.2 Occasional reporting

As Published: 2007

COBS 16.2 Occasional reporting

ICOB 6.4 Effects of cancellation

As Published: 2004

ICOB 6.4 Effects of cancellation

COBS 19.1 Pension transfers and opt-outs

As Published: 2007

COBS 19.1 Pension transfers and opt-outs

MCOB 7.6 Mortgages: event-driven information

As Published: 2004

MCOB 7.6 Mortgages: event-driven information

MCOB 6.4 Mortgages: content of the offer document

As Published: 2004

MCOB 6.4 Mortgages: content of the offer document

DISP 3.6 Time limits

As Published: 2002

DISP 3.6 Time limits

CRED 2.2 Structure

As Published: 2007

CRED 2.2 Structure