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DISP 1.2 Internal complaint handling procedures: general requirements
As Published: 2003
DISP 1.2 Internal complaint handling procedures: general requirements
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COB 6.3 Post-sale confirmation: life policies
As Published: 2001
COB 6.3 Post-sale confirmation: life policies
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COB 10.2 Application of general COB rules
As Published: 2001
COB 10.2 Application of general COB rules
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COB 2.1 Clear, fair and not misleading communication
As Published: 2001
COB 2.1 Clear, fair and not misleading communication
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MCOB 7.4 Mortgages: disclosure at the start of the contract
As Published: 2004
MCOB 7.4 Mortgages: disclosure at the start of the contract
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DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service
As Published: 2003
DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service
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BIPRU 3.3 The use of the credit assessments of ratings agencies
As Published: 2007
BIPRU 3.3 The use of the credit assessments of ratings agencies
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MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract
As Published: 2006
MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract
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MCOB 10.3 Formula and assumptions for calculating the APR
As Published: 2004
MCOB 10.3 Formula and assumptions for calculating the APR
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MCOB 9.9 Disclosure after sale: home reversion plans
As Published: 2006
MCOB 9.9 Disclosure after sale: home reversion plans
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