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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

MCOB 6.5 Mortgages: information to be provided in the offer document or separately

As Published: 2006

MCOB 6.5 Mortgages: information to be provided in the offer document or separately

ICOB 6.2 Cancellation rights and period

As Published: 2005

ICOB 6.2 Cancellation rights and period

PERG 4.2 Introduction

As Published: 2005

PERG 4.2 Introduction

SUP 14.3 Changes to cross border services

As Published: 2002

SUP 14.3 Changes to cross border services

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

DISP 1.3 Internal complaint handling procedures: additional requirements

As Published: 2003

DISP 1.3 Internal complaint handling procedures: additional requirements

REC 3.10 Complaints

As Published: 2001

REC 3.10 Complaints

CASS 5.1 Application

As Published: 2004

CASS 5.1 Application

PERG 8.11 Types of exemption under the Financial Promotion Order

As Published: 2005

PERG 8.11 Types of exemption under the Financial Promotion Order

REC 2.13 Promotion and maintenance of standards

As Published: 2004

REC 2.13 Promotion and maintenance of standards

ICOB 6.3 Notification of cancellation by the retail customer

As Published: 2005

ICOB 6.3 Notification of cancellation by the retail customer

PRIN 1.2 Clients and the Principles

As Published: 2004

PRIN 1.2 Clients and the Principles

CASS 5.2 Holding money as agent of insurance undertaking

As Published: 2004

CASS 5.2 Holding money as agent of insurance undertaking

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

PERG 5.1 Application and purpose

As Published: 2005

PERG 5.1 Application and purpose

COLL 6.6 Powers and duties of the scheme, the authorised fund manager, and the depositary

As Published: 2005

COLL 6.6 Powers and duties of the scheme, the authorised fund manager, and the depositary

SUP 11.3 Requirements on controllers or proposed controllers under the Act

As Published: 2001

SUP 11.3 Requirements on controllers or proposed controllers under the Act

DTR 5.1 Notification of the acquisition or disposal of major shareholdings

As Published: 2006

DTR 5.1 Notification of the acquisition or disposal of major shareholdings

SUP 12.3 What responsibility does a firm have for its appointed representatives ?

As Published: 2001

SUP 12.3 What responsibility does a firm have for its appointed representatives ?