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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

SUP App 2.7 Capital resources below the level of individual capital guidance

As Published: 2006

SUP App 2.7 Capital resources below the level of individual capital guidance

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

FEES 5.9 Leaving the Financial Ombudsman Service

As Published: 2006

FEES 5.9 Leaving the Financial Ombudsman Service

DISP 1.2 Internal complaint handling procedures: general requirements

As Published: 2003

DISP 1.2 Internal complaint handling procedures: general requirements

SUP 15.1 Application

As Published: 2002

SUP 15.1 Application

SUP 13A.6 Which rules will an incoming EEA firm be subject to?

As Published: 2006

SUP 13A.6 Which rules will an incoming EEA firm be subject to?

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

As Published: 2002

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

MCOB 2.7 Application to electronic media and distance communications

As Published: 2004

MCOB 2.7 Application to electronic media and distance communications

PERG 9.11 Frequently Asked Questions

As Published: 2005

PERG 9.11 Frequently Asked Questions

PERG 11.2 Guidance on property investment clubs

As Published: 2006

PERG 11.2 Guidance on property investment clubs

PERG 2.11 What to do now ?

As Published: 2005

PERG 2.11 What to do now ?

COLL 3.2 The instrument constituting the scheme

As Published: 2004

COLL 3.2 The instrument constituting the scheme

GENPRU 1.3 Valuation

As Published: 2006

GENPRU 1.3 Valuation

BIPRU 9.12 Calculation of risk-weighted exposure amounts under the IRB approach

As Published: 2006

BIPRU 9.12 Calculation of risk-weighted exposure amounts under the IRB approach

PERG 5.8 The regulated activities: advising on contracts of insurance

As Published: 2005

PERG 5.8 The regulated activities: advising on contracts of insurance

SUP 17.4 Obligation to make transaction reports

As Published: 2001

SUP 17.4 Obligation to make transaction reports

APER 4.6 Statement of Principle 6

As Published: 2001

APER 4.6 Statement of Principle 6