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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP App 1.2 Eligible complaint

As Published: 2002

DISP App 1.2 Eligible complaint

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

As Published: 2006

MCOB 13.5 Dealing with a customer in arrears or with a sale shortfall on a regulated mortgage contract

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

As Published: 2002

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

MCOB 2.7 Application to electronic media and distance communications

As Published: 2004

MCOB 2.7 Application to electronic media and distance communications

GENPRU 2.1 Calculation of capital resources requirements

As Published: 2006

GENPRU 2.1 Calculation of capital resources requirements

LR 12.6 Treasury shares

As Published: 2005

LR 12.6 Treasury shares

FEES 5.8 Joining the Financial Ombudsman Service

As Published: 2006

FEES 5.8 Joining the Financial Ombudsman Service

BIPRU 9.4 Traditional securitisation

As Published: 2006

BIPRU 9.4 Traditional securitisation

GEN 1.2 Referring to approval by the FSA

As Published: 2005

GEN 1.2 Referring to approval by the FSA

REC 3.1 Application and purpose

As Published: 2001

REC 3.1 Application and purpose

REC 3.9 Fees and incentive schemes

As Published: 2001

REC 3.9 Fees and incentive schemes

PERG 10.5 Employers and affinity groups (such as trade unions)

As Published: 2006

PERG 10.5 Employers and affinity groups (such as trade unions)

BIPRU 14.4 Free deliveries

As Published: 2007

BIPRU 14.4 Free deliveries

SUP 8.4 Reliance on waivers

As Published: 2001

SUP 8.4 Reliance on waivers

SUP 5.2 The FSA's power

As Published: 2001

SUP 5.2 The FSA's power

REC 3.20 Disciplinary action relating to members

As Published: 2001

REC 3.20 Disciplinary action relating to members

REC 6.5 FSA decision on recognition

As Published: 2001

REC 6.5 FSA decision on recognition

SUP 8.5 Notification of altered circumstances relating to waivers

As Published: 2001

SUP 8.5 Notification of altered circumstances relating to waivers

PERG 6.3 Background

As Published: 2005

PERG 6.3 Background

SUP 9.4 Reliance on individual guidance

As Published: 2001

SUP 9.4 Reliance on individual guidance