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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

FEES 2.2 Late Payments and Recovery of Unpaid Fees

As Published: 2006

FEES 2.2 Late Payments and Recovery of Unpaid Fees

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

PERG 4.15 Mortgage activities carried on by 'packagers'

As Published: 2005

PERG 4.15 Mortgage activities carried on by 'packagers'

GEN 2.1 Introduction

As Published: 2004

GEN 2.1 Introduction

MCOB 4.6 Cancellation of distance mortgage mediation contracts

As Published: 2004

MCOB 4.6 Cancellation of distance mortgage mediation contracts

MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt

As Published: 2004

MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt

DISP App 1.2 Eligible complaint

As Published: 2002

DISP App 1.2 Eligible complaint

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

As Published: 2002

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

PERG 8.8 Having an effect in the United Kingdom

As Published: 2005

PERG 8.8 Having an effect in the United Kingdom

PERG 5.2 Introduction

As Published: 2005

PERG 5.2 Introduction

PERG 4.7 Entering into a regulated mortgage contract

As Published: 2005

PERG 4.7 Entering into a regulated mortgage contract

PERG 4.13 Other exemptions

As Published: 2005

PERG 4.13 Other exemptions

FEES 6.6 Incoming EEA firms

As Published: 2006

FEES 6.6 Incoming EEA firms

SUP 5.2 The FSA's power

As Published: 2001

SUP 5.2 The FSA's power

PERG 6.3 Background

As Published: 2005

PERG 6.3 Background

REC 3.22 Restriction of, or instruction to close out, open positions

As Published: 2001

REC 3.22 Restriction of, or instruction to close out, open positions

PERG 6.4 Limitations of this guidance

As Published: 2005

PERG 6.4 Limitations of this guidance

SUP 8.7 Varying waivers

As Published: 2001

SUP 8.7 Varying waivers