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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

PERG 5.8 The regulated activities: advising on contracts of insurance

As Published: 2005

PERG 5.8 The regulated activities: advising on contracts of insurance

SUP 17.4 Obligation to make transaction reports

As Published: 2001

SUP 17.4 Obligation to make transaction reports

APER 4.6 Statement of Principle 6

As Published: 2001

APER 4.6 Statement of Principle 6

SUP 16.6 Compliance reports

As Published: 2001

SUP 16.6 Compliance reports

MIPRU 2.2 Allocation of the responsibility for insurance mediation activity

As Published: 2007

MIPRU 2.2 Allocation of the responsibility for insurance mediation activity

SUP 7.3 Criteria for varying a firm's permission

As Published: 2004

SUP 7.3 Criteria for varying a firm's permission

SUP 6.1 Application and purpose

As Published: 2004

SUP 6.1 Application and purpose

SUP 16.9 Appointed representatives annual report

As Published: 2002

SUP 16.9 Appointed representatives annual report

FEES 2.2 Late Payments and Recovery of Unpaid Fees

As Published: 2006

FEES 2.2 Late Payments and Recovery of Unpaid Fees

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2006

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

INSPRU 8.2 Special provisions for Lloyd's

As Published: 2006

INSPRU 8.2 Special provisions for Lloyd's

PERG 4.15 Mortgage activities carried on by 'packagers'

As Published: 2005

PERG 4.15 Mortgage activities carried on by 'packagers'

PERG 1.5 What other guidance about the perimeter is available from the FSA?

As Published: 2006

PERG 1.5 What other guidance about the perimeter is available from the FSA?

BIPRU 9.12 Calculation of risk-weighted exposure amounts under the IRB approach

As Published: 2006

BIPRU 9.12 Calculation of risk-weighted exposure amounts under the IRB approach

GENPRU 1.3 Valuation

As Published: 2006

GENPRU 1.3 Valuation

MCOB 10.4 Total charge for credit

As Published: 2005

MCOB 10.4 Total charge for credit

MCOB 9.5 Disclosure at the offer stage for lifetime mortgages

As Published: 2004

MCOB 9.5 Disclosure at the offer stage for lifetime mortgages