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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.6 Cooperation by firms with the Ombudsman

As Published: 2002

DISP 1.6 Cooperation by firms with the Ombudsman

FEES 5.7 Payment

As Published: 2006

FEES 5.7 Payment

DISP App 1.6 Criteria for determining complaints

As Published: 2004

DISP App 1.6 Criteria for determining complaints

COLL 4.4 Meetings of Unitholders and service of notices

As Published: 2006

COLL 4.4 Meetings of Unitholders and service of notices

MCOB 13.4 Arrears: provision of information to the customer

As Published: 2004

MCOB 13.4 Arrears: provision of information to the customer

MCOB 5.5 Provision of illustrations

As Published: 2004

MCOB 5.5 Provision of illustrations

MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt

As Published: 2004

MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt

MCOB 2.3 Inducements

As Published: 2004

MCOB 2.3 Inducements

MCOB 8.1 Application

As Published: 2004

MCOB 8.1 Application

ICOB 4.3 Suitability

As Published: 2006

ICOB 4.3 Suitability

MCOB 4.9 Business loans

As Published: 2004

MCOB 4.9 Business loans

MCOB 12.3 Early repayment charges

As Published: 2004

MCOB 12.3 Early repayment charges

PERG 4.17 Interaction with the Consumer Credit Act

As Published: 2005

PERG 4.17 Interaction with the Consumer Credit Act

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

PR 2.4 Incorporation by reference

As Published: 2005

PR 2.4 Incorporation by reference

CASS 1.4 Application: particular activities

As Published: 2004

CASS 1.4 Application: particular activities

ICOB 2.2 Communication

As Published: 2004

ICOB 2.2 Communication

SYSC 4.3 Responsibility of senior personnel

As Published: 2007

SYSC 4.3 Responsibility of senior personnel

COLL 8.6 Termination, suspension, and schemes of arrangement

As Published: 2004

COLL 8.6 Termination, suspension, and schemes of arrangement

CRED 7.2 Investment

As Published: 2003

CRED 7.2 Investment