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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

PERG 6.6 The factors

As Published: 2005

PERG 6.6 The factors

PERG 6.7 Examples

As Published: 2005

PERG 6.7 Examples

PERG 7.6 Applications for a certificate

As Published: 2005

PERG 7.6 Applications for a certificate

PERG 8.17A Financial promotions concerning insurance mediation activities

As Published: 2005

PERG 8.17A Financial promotions concerning insurance mediation activities

PERG 8.9 Circumstances where the restriction in section 21 does not apply

As Published: 2005

PERG 8.9 Circumstances where the restriction in section 21 does not apply

MAR 1.6 Market abuse (manipulating transactions)

As Published: 2005

MAR 1.6 Market abuse (manipulating transactions)

COB 4.2 Terms of business and client agreements with customers

As Published: 2003

COB 4.2 Terms of business and client agreements with customers

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

SUP 13.8 Changes of details: provision of notices to the FSA

As Published: 2001

SUP 13.8 Changes of details: provision of notices to the FSA

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

SUP 15.4 Notified persons

As Published: 2006

SUP 15.4 Notified persons

INSPRU 8.2 Special provisions for Lloyd's

As Published: 2006

INSPRU 8.2 Special provisions for Lloyd's

COB 3.1 Application: who?

As Published: 2001

COB 3.1 Application: who?

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

COND 2.2 Threshold condition 2: Location of offices

As Published: 2004

COND 2.2 Threshold condition 2: Location of offices

PERG 8.6 Communicate

As Published: 2005

PERG 8.6 Communicate

MIPRU 2.2 Allocation of the responsibility for insurance mediation activity

As Published: 2007

MIPRU 2.2 Allocation of the responsibility for insurance mediation activity

MIPRU 3.1 Application and purpose

As Published: 2006

MIPRU 3.1 Application and purpose