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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

As Published: 2002

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

ICOB 6.3 Notification of cancellation by the retail customer

As Published: 2005

ICOB 6.3 Notification of cancellation by the retail customer

CRED 2.2 Structure

As Published: 2004

CRED 2.2 Structure

SUP 6.3 Applications for variation of permission

As Published: 2001

SUP 6.3 Applications for variation of permission

DISP 3.1 Application and Purpose

As Published: 2003

DISP 3.1 Application and Purpose

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

As Published: 2002

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

FEES 5.3 The general levy

As Published: 2006

FEES 5.3 The general levy

SUP 18.2 Insurance business transfers

As Published: 2004

SUP 18.2 Insurance business transfers

DISP 2.1 Application and Purpose

As Published: 2003

DISP 2.1 Application and Purpose

SUP 15.3 General notification requirements

As Published: 2004

SUP 15.3 General notification requirements

DISP App 1.4 Time limits

As Published: 2002

DISP App 1.4 Time limits

REC 5.2 Application process

As Published: 2001

REC 5.2 Application process

SUP 13.6 Changes to branches

As Published: 2001

SUP 13.6 Changes to branches

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

FEES 5.1 Application and Purpose

As Published: 2005

FEES 5.1 Application and Purpose

FEES 5.2 Introduction

As Published: 2006

FEES 5.2 Introduction

CRED 10.1 Application and purpose

As Published: 2003

CRED 10.1 Application and purpose

DISP App 1.6 Criteria for determining complaints

As Published: 2004

DISP App 1.6 Criteria for determining complaints