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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.2 Internal complaint handling procedures: general requirements

As Published: 2003

DISP 1.2 Internal complaint handling procedures: general requirements

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

COB 11.7 Record Keeping

As Published: 2001

COB 11.7 Record Keeping

PR 3.4 Supplementary prospectus

As Published: 2005

PR 3.4 Supplementary prospectus

SUP 13.11 Record keeping

As Published: 2001

SUP 13.11 Record keeping

REC 3.16 Information technology systems

As Published: 2001

REC 3.16 Information technology systems

ICOB 8.2 General rules

As Published: 2005

ICOB 8.2 General rules

REC 3.5 Disciplinary action and events relating to key individuals

As Published: 2001

REC 3.5 Disciplinary action and events relating to key individuals

PR 2.5 Omission of information

As Published: 2005

PR 2.5 Omission of information

MCOB 9.6 Disclosure at the start of the contract and after sale for lifetime mortgages

As Published: 2004

MCOB 9.6 Disclosure at the start of the contract and after sale for lifetime mortgages

MCOB 8.3 Application of rules in MCOB 4

As Published: 2004

MCOB 8.3 Application of rules in MCOB 4

DTR 1.1 Application and purpose

As Published: 2005

DTR 1.1 Application and purpose

FIT 2.2 Competence and capability

As Published: 2001

FIT 2.2 Competence and capability

SUP 16.3 General provisions on reporting

As Published: 2001

SUP 16.3 General provisions on reporting

DISP 2.6 To which activities do the rules apply?

As Published: 2003

DISP 2.6 To which activities do the rules apply?

PR 2.1 General contents of prospectus

As Published: 2005

PR 2.1 General contents of prospectus

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

DISP 1.3 Internal complaint handling procedures: additional requirements

As Published: 2003

DISP 1.3 Internal complaint handling procedures: additional requirements

REC 3.18 Membership

As Published: 2001

REC 3.18 Membership

SUP 13.8 Changes of details: provision of notices to the FSA

As Published: 2001

SUP 13.8 Changes of details: provision of notices to the FSA