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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

DISP 1.3 Internal complaint handling procedures: additional requirements

As Published: 2003

DISP 1.3 Internal complaint handling procedures: additional requirements

MCOB 6.5 Information to be provided in the offer document or separately

As Published: 2004

MCOB 6.5 Information to be provided in the offer document or separately

LR 8.7 Supervision of sponsors

As Published: 2005

LR 8.7 Supervision of sponsors

CASS 5.8 Safe keeping of client's documents and other assets

As Published: 2005

CASS 5.8 Safe keeping of client's documents and other assets

SUP 11.4 Requirements on firms

As Published: 2004

SUP 11.4 Requirements on firms

CASS 5.4 Non-statutory client money trust

As Published: 2004

CASS 5.4 Non-statutory client money trust

PERG 8.19 Additional restriction on the promotion of life policies

As Published: 2005

PERG 8.19 Additional restriction on the promotion of life policies

FEES 5.9 Leaving the Financial Ombudsman Service

As Published: 2006

FEES 5.9 Leaving the Financial Ombudsman Service

DISP App 1.1 Application and Purpose

As Published: 2005

DISP App 1.1 Application and Purpose

FEES 6.5 Compensation costs

As Published: 2006

FEES 6.5 Compensation costs

MCOB 9.6 Disclosure at the start of the contract and after sale for lifetime mortgages

As Published: 2004

MCOB 9.6 Disclosure at the start of the contract and after sale for lifetime mortgages

MCOB 8.3 Application of rules in MCOB 4

As Published: 2004

MCOB 8.3 Application of rules in MCOB 4

MCOB 7.5 Statements

As Published: 2004

MCOB 7.5 Statements

CASS 1.4 Application: particular activities

As Published: 2004

CASS 1.4 Application: particular activities

PERG 5.4 The business test

As Published: 2005

PERG 5.4 The business test

PR 3.4 Supplementary prospectus

As Published: 2005

PR 3.4 Supplementary prospectus

CASS 1.3 General application: where?

As Published: 2004

CASS 1.3 General application: where?

PR 2.5 Omission of information

As Published: 2005

PR 2.5 Omission of information

REC 2.8 Settlement and clearing services

As Published: 2004

REC 2.8 Settlement and clearing services