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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

ICOB 2.2 Communication

As Published: 2004

ICOB 2.2 Communication

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2004

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

ICOB 2.5 Exclusion of liability

As Published: 2005

ICOB 2.5 Exclusion of liability

PERG 5.15 Illustrative tables

As Published: 2005

PERG 5.15 Illustrative tables

SUP 13.2 Introduction

As Published: 2001

SUP 13.2 Introduction

PR App 1.1

As Published: 2005

PR App 1.1

DISP 3.5 Evidence

As Published: 2002

DISP 3.5 Evidence

FEES 1.1 Application and Purpose

As Published: 2005

FEES 1.1 Application and Purpose

FEES 5.2 Introduction

As Published: 2006

FEES 5.2 Introduction

COB 6.3 Post-sale confirmation: life policies

As Published: 2001

COB 6.3 Post-sale confirmation: life policies

CASS 5.2 Holding money as agent of insurance undertaking

As Published: 2004

CASS 5.2 Holding money as agent of insurance undertaking

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

MCOB 6.5 Information to be provided in the offer document or separately

As Published: 2004

MCOB 6.5 Information to be provided in the offer document or separately

DISP App 1.2 Eligible complaint

As Published: 2002

DISP App 1.2 Eligible complaint

MCOB 12.4 Arrears charges

As Published: 2004

MCOB 12.4 Arrears charges

ICOB 4.4 Statement of demands and needs

As Published: 2004

ICOB 4.4 Statement of demands and needs

COB 11.2 Relationship with the scheme

As Published: 2003

COB 11.2 Relationship with the scheme

PERG 2.8 Exclusions applicable to particular regulated activities

As Published: 2005

PERG 2.8 Exclusions applicable to particular regulated activities

SUP 16.11 Product Sales Data Reporting

As Published: 2004

SUP 16.11 Product Sales Data Reporting

PERG 6.6 The factors

As Published: 2005

PERG 6.6 The factors