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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

SUP App 2.7 Capital resources below the level of individual capital guidance

As Published: 2004

SUP App 2.7 Capital resources below the level of individual capital guidance

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

PERG 5.8 The regulated activities: advising on contracts of insurance

As Published: 2005

PERG 5.8 The regulated activities: advising on contracts of insurance

SUP 17.4 Obligation to make transaction reports

As Published: 2001

SUP 17.4 Obligation to make transaction reports

APER 4.6 Statement of Principle 6

As Published: 2001

APER 4.6 Statement of Principle 6

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2004

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

COB 10.5 Modification of the best execution rule

As Published: 2001

COB 10.5 Modification of the best execution rule

PERG 4.15 Mortgage activities carried on by 'packagers'

As Published: 2005

PERG 4.15 Mortgage activities carried on by 'packagers'

PERG 8.26 The investment must be a particular investment

As Published: 2005

PERG 8.26 The investment must be a particular investment

ICOB 2.2 Communication

As Published: 2004

ICOB 2.2 Communication

PERG 8.23 Regulated activities

As Published: 2005

PERG 8.23 Regulated activities

DISP 2.1 Application and Purpose

As Published: 2003

DISP 2.1 Application and Purpose

MCOB 6.5 Information to be provided in the offer document or separately

As Published: 2004

MCOB 6.5 Information to be provided in the offer document or separately

PERG 8.25 Advice must relate to an investment which is a security or contractually based investment

As Published: 2005

PERG 8.25 Advice must relate to an investment which is a security or contractually based investment

COB 11.4 Depositaries

As Published: 2003

COB 11.4 Depositaries

PERG 6.1 Application

As Published: 2005

PERG 6.1 Application

DTR 1.3 Information gathering and publication

As Published: 2005

DTR 1.3 Information gathering and publication