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REC 3.14 Products, services and normal hours of operation
As Published: 2001
REC 3.14 Products, services and normal hours of operation
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DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?
As Published: 2005
DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?
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REC 3.15 Suspension of services and inability to operate facilities
As Published: 2001
REC 3.15 Suspension of services and inability to operate facilities
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MCOB 13.4 Arrears: provision of information to the customer
As Published: 2004
MCOB 13.4 Arrears: provision of information to the customer
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COB 10.2 Application of general COB rules
As Published: 2001
COB 10.2 Application of general COB rules
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MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt
As Published: 2004
MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt
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COB 2.1 Clear, fair and not misleading communication
As Published: 2001
COB 2.1 Clear, fair and not misleading communication
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