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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

As Published: 2005

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

ICOB 2.2 Communication

As Published: 2004

ICOB 2.2 Communication

SUP 15.1 Application

As Published: 2002

SUP 15.1 Application

DISP 1.2 Internal complaint handling procedures: general requirements

As Published: 2003

DISP 1.2 Internal complaint handling procedures: general requirements

COB 4.2 Terms of business and client agreements with customers

As Published: 2003

COB 4.2 Terms of business and client agreements with customers

ICOB 3.1 Application: general

As Published: 2005

ICOB 3.1 Application: general

DISP 2.1 Application and Purpose

As Published: 2003

DISP 2.1 Application and Purpose

CASS 5.3 Statutory trust

As Published: 2004

CASS 5.3 Statutory trust

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

PERG 8.13 Exemptions applying to financial promotions concerning deposits and certain contracts of insurance

As Published: 2005

PERG 8.13 Exemptions applying to financial promotions concerning deposits and certain contracts of insurance

CASS 1.4 Application: particular activities

As Published: 2004

CASS 1.4 Application: particular activities

MCOB 10.4 Total charge for credit

As Published: 2005

MCOB 10.4 Total charge for credit

TC 1.1 Application and purpose

As Published: 2002

TC 1.1 Application and purpose

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts with retail customers

As Published: 2004

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts with retail customers

CRED 7.2 Investment

As Published: 2003

CRED 7.2 Investment

COB 11.2 Relationship with the scheme

As Published: 2003

COB 11.2 Relationship with the scheme

FEES 5.4 Information requirement

As Published: 2006

FEES 5.4 Information requirement

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

MCOB 6.5 Information to be provided in the offer document or separately

As Published: 2004

MCOB 6.5 Information to be provided in the offer document or separately

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman