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DISP 1.2 Internal complaint handling procedures: general requirements
As Published: 2003
DISP 1.2 Internal complaint handling procedures: general requirements
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COB 6.3 Post-sale confirmation: life policies
As Published: 2001
COB 6.3 Post-sale confirmation: life policies
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COB 10.2 Application of general COB rules
As Published: 2001
COB 10.2 Application of general COB rules
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MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt
As Published: 2004
MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt
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ICOB 5.3 Provision of information to retail customers
As Published: 2004
ICOB 5.3 Provision of information to retail customers
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CRED 9.1 Application, purpose and interpretation
As Published: 2002
CRED 9.1 Application, purpose and interpretation
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COLL 9.4 Facilities in the United Kingdom
As Published: 2004
COLL 9.4 Facilities in the United Kingdom
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MAR 2.5 The Price Stabilising Rules: overseas provisions
As Published: 2003
MAR 2.5 The Price Stabilising Rules: overseas provisions
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