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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2004

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

MCOB 2.4 High pressure sales

As Published: 2004

MCOB 2.4 High pressure sales

PR App 3.1

As Published: 2005

PR App 3.1

PERG 5.2 Introduction

As Published: 2005

PERG 5.2 Introduction

MCOB 9.5 Disclosure at the offer stage for lifetime mortgages

As Published: 2004

MCOB 9.5 Disclosure at the offer stage for lifetime mortgages

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

MCOB 10.3 Formula and assumptions for calculating the APR

As Published: 2004

MCOB 10.3 Formula and assumptions for calculating the APR

ICOB 8.3 Disclosure requirements

As Published: 2004

ICOB 8.3 Disclosure requirements

ICOB 6.2 Cancellation rights and period

As Published: 2005

ICOB 6.2 Cancellation rights and period

REC 4.4 Complaints

As Published: 2001

REC 4.4 Complaints

REC 3.10 Complaints

As Published: 2001

REC 3.10 Complaints

SUP 16.3 General provisions on reporting

As Published: 2001

SUP 16.3 General provisions on reporting

PERG 6.3 Background

As Published: 2005

PERG 6.3 Background

MCOB 8.1 Application

As Published: 2004

MCOB 8.1 Application

PERG 8.12 Exemptions applying to all controlled activities

As Published: 2005

PERG 8.12 Exemptions applying to all controlled activities

ICOB 6.3 Notification of cancellation by the retail customer

As Published: 2005

ICOB 6.3 Notification of cancellation by the retail customer

ICOB 7.1 Application and purpose

As Published: 2005

ICOB 7.1 Application and purpose

PERG 8.17 Financial promotions concerning agreements for qualifying credit

As Published: 2005

PERG 8.17 Financial promotions concerning agreements for qualifying credit

PERG 7.3 Does the activity require authorisation?

As Published: 2005

PERG 7.3 Does the activity require authorisation?

LR 1.3 Information gathering and publication

As Published: 2005

LR 1.3 Information gathering and publication