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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP App 1.2 Eligible complaint

As Published: 2002

DISP App 1.2 Eligible complaint

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

As Published: 2002

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

MCOB 2.7 Application to electronic media and distance communications

As Published: 2004

MCOB 2.7 Application to electronic media and distance communications

PR 3.3 Advertisements

As Published: 2005

PR 3.3 Advertisements

MCOB 2.8 Record keeping

As Published: 2004

MCOB 2.8 Record keeping

FEES 5.8 Joining the Financial Ombudsman Service

As Published: 2006

FEES 5.8 Joining the Financial Ombudsman Service

GEN 1.2 Referring to approval by the FSA

As Published: 2005

GEN 1.2 Referring to approval by the FSA

REC 3.1 Application and purpose

As Published: 2001

REC 3.1 Application and purpose

REC 3.9 Fees and incentive schemes

As Published: 2001

REC 3.9 Fees and incentive schemes

SUP 8.4 Reliance on waivers

As Published: 2001

SUP 8.4 Reliance on waivers

SUP 5.2 The FSA's power

As Published: 2001

SUP 5.2 The FSA's power

REC 3.20 Disciplinary action relating to members

As Published: 2001

REC 3.20 Disciplinary action relating to members

REC 6.5 FSA decision on recognition

As Published: 2001

REC 6.5 FSA decision on recognition

SUP 8.5 Notification of altered circumstances relating to waivers

As Published: 2001

SUP 8.5 Notification of altered circumstances relating to waivers

PERG 6.3 Background

As Published: 2005

PERG 6.3 Background

SUP 9.4 Reliance on individual guidance

As Published: 2001

SUP 9.4 Reliance on individual guidance

REC 3.22 Restriction of, or instruction to close out, open positions

As Published: 2001

REC 3.22 Restriction of, or instruction to close out, open positions

SUP 7.1 Application and purpose

As Published: 2001

SUP 7.1 Application and purpose

PERG 6.4 Limitations of this guidance

As Published: 2005

PERG 6.4 Limitations of this guidance

REC 3.5 Disciplinary action and events relating to key individuals

As Published: 2001

REC 3.5 Disciplinary action and events relating to key individuals