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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

SUP 16.11 Product Sales Data Reporting

As Published: 2004

SUP 16.11 Product Sales Data Reporting

GEN 1.3 Emergency

As Published: 2003

GEN 1.3 Emergency

REC 3.14 Products, services and normal hours of operation

As Published: 2001

REC 3.14 Products, services and normal hours of operation

CASS 5.3 Statutory trust

As Published: 2004

CASS 5.3 Statutory trust

LR 11.1 Related party transactions

As Published: 2005

LR 11.1 Related party transactions

SUP 16.3 General provisions on reporting

As Published: 2001

SUP 16.3 General provisions on reporting

MCOB 9.4 Content of illustrations

As Published: 2004

MCOB 9.4 Content of illustrations

MCOB 5.6 Content of illustrations

As Published: 2004

MCOB 5.6 Content of illustrations

ICOB 5.3 Provision of information to retail customers

As Published: 2004

ICOB 5.3 Provision of information to retail customers

SUP App 3.9 Mapping of the Investment Services Directive , Banking Consolidation Directive, UCITS Directive and Insurance Mediation Directive to the Regulated Activities Order

As Published: 2004

SUP App 3.9 Mapping of the Investment Services Directive , Banking Consolidation Directive, UCITS Directive and Insurance Mediation Directive to the Regulated Activities Order

PERG 7.6 Applications for a certificate

As Published: 2005

PERG 7.6 Applications for a certificate

PERG 8.3 Financial promotion

As Published: 2005

PERG 8.3 Financial promotion

PERG 1.1 Application and purpose

As Published: 2005

PERG 1.1 Application and purpose

PERG 6.2 Purpose of guidance

As Published: 2005

PERG 6.2 Purpose of guidance

DISP App 1.4 Time limits

As Published: 2002

DISP App 1.4 Time limits

PERG 6.4 Limitations of this guidance

As Published: 2005

PERG 6.4 Limitations of this guidance

DISP App 1.6 Criteria for determining complaints

As Published: 2004

DISP App 1.6 Criteria for determining complaints