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COB 4.2 Terms of business and client agreements with customers
As Published: 2003
COB 4.2 Terms of business and client agreements with customers
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DISP App 1.5 Determination of complaints
As Published: 2002
DISP App 1.5 Determination of complaints
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COND 2.2 Threshold condition 2: Location of offices
As Published: 2004
COND 2.2 Threshold condition 2: Location of offices
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PERG 5.7 The regulated activities: assisting in the administration and performance of a contract of insurance
As Published: 2005
PERG 5.7 The regulated activities: assisting in the administration and performance of a contract of insurance
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LR 4.2 Contents and format of listing particulars
As Published: 2005
LR 4.2 Contents and format of listing particulars
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MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt
As Published: 2004
MCOB 13.5 Dealing with a customer in arrears or with a mortgage shortfall debt
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DISP App 1.6 Criteria for determining complaints
As Published: 2004
DISP App 1.6 Criteria for determining complaints
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CASS 1.2 General application: who? what?
As Published: 2003
CASS 1.2 General application: who? what?
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MCOB 13.4 Arrears: provision of information to the customer
As Published: 2004
MCOB 13.4 Arrears: provision of information to the customer
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PERG 8.13 Exemptions applying to financial promotions concerning deposits and certain contracts of insurance
As Published: 2005
PERG 8.13 Exemptions applying to financial promotions concerning deposits and certain contracts of insurance
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SYSC 3.2 Areas covered by systems and controls
As Published: 2002
SYSC 3.2 Areas covered by systems and controls
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