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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.3 Internal complaint handling procedures: additional requirements

As Published: 2003

DISP 1.3 Internal complaint handling procedures: additional requirements

PERG 8.14 Other financial promotions

As Published: 2005

PERG 8.14 Other financial promotions

MCOB 6.5 Information to be provided in the offer document or separately

As Published: 2004

MCOB 6.5 Information to be provided in the offer document or separately

CRED 10.1 Application and purpose

As Published: 2003

CRED 10.1 Application and purpose

ICOB 8.3 Disclosure requirements

As Published: 2004

ICOB 8.3 Disclosure requirements

DISP 1.2 Internal complaint handling procedures: general requirements

As Published: 2003

DISP 1.2 Internal complaint handling procedures: general requirements

LR 13.5 Financial information in Class 1 Circulars

As Published: 2005

LR 13.5 Financial information in Class 1 Circulars

COLL 8.5 Powers and responsibilities

As Published: 2004

COLL 8.5 Powers and responsibilities

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

As Published: 2003

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

As Published: 2002

DISP 3.2 The investigation and consideration of complaints by the Ombudsman

ICOB 2.5 Exclusion of liability

As Published: 2005

ICOB 2.5 Exclusion of liability

ICOB 8.1 Application and purpose

As Published: 2005

ICOB 8.1 Application and purpose

PERG 4.5 Arranging regulated mortgage contracts

As Published: 2005

PERG 4.5 Arranging regulated mortgage contracts

ICOB 6.3 Notification of cancellation by the retail customer

As Published: 2005

ICOB 6.3 Notification of cancellation by the retail customer

PERG 5.14 Exemptions

As Published: 2005

PERG 5.14 Exemptions

DISP 3.5 Evidence

As Published: 2002

DISP 3.5 Evidence

PERG 6.3 Background

As Published: 2005

PERG 6.3 Background

PERG 5.13 Appointed representatives

As Published: 2005

PERG 5.13 Appointed representatives

MCOB 13.6 Repossessions

As Published: 2004

MCOB 13.6 Repossessions

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures

As Published: 2004

MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures