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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

As Published: 2003

DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service

MCOB 2.1 Application

As Published: 2004

MCOB 2.1 Application

PERG 2.1 Application and purpose

As Published: 2005

PERG 2.1 Application and purpose

PR 4.1 Use of languages

As Published: 2005

PR 4.1 Use of languages

ICOB 3.1 Application: general

As Published: 2005

ICOB 3.1 Application: general

REC 2.1 Introduction

As Published: 2005

REC 2.1 Introduction

REC 4.4 Complaints

As Published: 2001

REC 4.4 Complaints

SUP App 2.15 Run-off plans for closed with-profits funds

As Published: 2005

SUP App 2.15 Run-off plans for closed with-profits funds

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

As Published: 2002

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

SUP 13.1 Application and purpose

As Published: 2001

SUP 13.1 Application and purpose

SUP 15.8 Notification in respect of particular products and services

As Published: 2001

SUP 15.8 Notification in respect of particular products and services

COLL 6.4 Title and registers

As Published: 2004

COLL 6.4 Title and registers

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

MCOB 7.6 Event-driven information

As Published: 2004

MCOB 7.6 Event-driven information

ICOB 4.2 Status disclosure

As Published: 2004

ICOB 4.2 Status disclosure

LR 5.3 Requests to cancel or suspend

As Published: 2005

LR 5.3 Requests to cancel or suspend

SUP 2.4 'Mystery shopping'

As Published: 2005

SUP 2.4 'Mystery shopping'

MCOB 7.3 General

As Published: 2004

MCOB 7.3 General

COLL 1.1 Applications and purpose

As Published: 2004

COLL 1.1 Applications and purpose

PR 1.1 Preliminary

As Published: 2005

PR 1.1 Preliminary