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ICOB 6.3 Notification of cancellation by the retail customer
As Published: 2005
ICOB 6.3 Notification of cancellation by the retail customer
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REC 3.14 Products, services and normal hours of operation
As Published: 2001
REC 3.14 Products, services and normal hours of operation
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REC 3.15 Suspension of services and inability to operate facilities
As Published: 2001
REC 3.15 Suspension of services and inability to operate facilities
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DTR 1.3 Information gathering and publication
As Published: 2005
DTR 1.3 Information gathering and publication
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MCOB 10.3 Formula and assumptions for calculating the APR
As Published: 2004
MCOB 10.3 Formula and assumptions for calculating the APR
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COB 2.1 Clear, fair and not misleading communication
As Published: 2001
COB 2.1 Clear, fair and not misleading communication
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COB 4.3 Disclosing information about services, fees and commission - packaged products
As Published: 2004
COB 4.3 Disclosing information about services, fees and commission - packaged products
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DISP 1.3 Internal complaint handling procedures: additional requirements
As Published: 2003
DISP 1.3 Internal complaint handling procedures: additional requirements
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CASS 1.5 Application: electronic media and E-Commerce
As Published: 2004
CASS 1.5 Application: electronic media and E-Commerce
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