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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

SUP 2.4 'Mystery shopping'

As Published: 2001

SUP 2.4 'Mystery shopping'

MAR 1.8 Requiring or encouraging

As Published: 2001

MAR 1.8 Requiring or encouraging

ICOB 5.3 Provision of information to retail customers

As Published: 2004

ICOB 5.3 Provision of information to retail customers

FIT 2.2 Competence and capability

As Published: 2001

FIT 2.2 Competence and capability

ICOB 5.2 Information - responsibilities of insurers and intermediaries

As Published: 2004

ICOB 5.2 Information - responsibilities of insurers and intermediaries

GEN 2.1 Application and purpose

As Published: 2004

GEN 2.1 Application and purpose

MCOB 2.5 Reliance on others

As Published: 2004

MCOB 2.5 Reliance on others

MCOB 12.5 Excessive charges

As Published: 2004

MCOB 12.5 Excessive charges

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

ICOB 2.2 Communication

As Published: 2004

ICOB 2.2 Communication

ICOB 4.6 Commission disclosure for commercial customers

As Published: 2004

ICOB 4.6 Commission disclosure for commercial customers

COB 10.4 Suitability of the portfolio of an unregulated collective investment scheme

As Published: 2001

COB 10.4 Suitability of the portfolio of an unregulated collective investment scheme

COB 10.7 Periodic statements for an unregulated collective investment scheme

As Published: 2001

COB 10.7 Periodic statements for an unregulated collective investment scheme

COB 11.3 Packaged products

As Published: 2004

COB 11.3 Packaged products

REC 3.9 Fees and incentive schemes

As Published: 2001

REC 3.9 Fees and incentive schemes

SUP 8.5 Notification of altered circumstances relating to waivers

As Published: 2001

SUP 8.5 Notification of altered circumstances relating to waivers

REC 3.22 Restriction of, or instruction to close out, open positions

As Published: 2001

REC 3.22 Restriction of, or instruction to close out, open positions

REC 3.19 Investigations

As Published: 2001

REC 3.19 Investigations

SUP 8.7 Varying waivers

As Published: 2001

SUP 8.7 Varying waivers

REC 3.12 Legal proceedings

As Published: 2001

REC 3.12 Legal proceedings