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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

REC 2.16 Complaints

As Published: 2004

REC 2.16 Complaints

MAR 1.1 Application

As Published: 2002

MAR 1.1 Application

MCOB 2.4 High pressure sales

As Published: 2004

MCOB 2.4 High pressure sales

CRED App 1.1 This is the table referred to in CRED 2.2.2G.

As Published: 2002

CRED App 1.1 This is the table referred to in CRED 2.2.2G.

MCOB 2.1 Application

As Published: 2004

MCOB 2.1 Application

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

As Published: 2002

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

MCOB 13.4 Arrears: provision of information to the customer

As Published: 2004

MCOB 13.4 Arrears: provision of information to the customer

MCOB 12.3 Early repayment charges

As Published: 2004

MCOB 12.3 Early repayment charges

CRED 7.2 Investment

As Published: 2003

CRED 7.2 Investment

APER 4.5 Statement of Principle 5

As Published: 2001

APER 4.5 Statement of Principle 5

PRIN 3.1 Who?

As Published: 2001

PRIN 3.1 Who?

COB 4.2 Terms of business and client agreements with customers

As Published: 2003

COB 4.2 Terms of business and client agreements with customers

COLL 9.4 Facilities in the United Kingdom

As Published: 2004

COLL 9.4 Facilities in the United Kingdom

CASS 5.2 Holding money as agent of insurance undertaking

As Published: 2004

CASS 5.2 Holding money as agent of insurance undertaking

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

MCOB 7.7 Business loans

As Published: 2004

MCOB 7.7 Business loans

ICOB 4.6 Commission disclosure for commercial customers

As Published: 2004

ICOB 4.6 Commission disclosure for commercial customers

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

GEN 2.1 Application and purpose

As Published: 2004

GEN 2.1 Application and purpose

APER 4.6 Statement of Principle 6

As Published: 2001

APER 4.6 Statement of Principle 6