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DISP 3.7 Delegation of the Ombudsman's powers
As Published: 2002
DISP 3.7 Delegation of the Ombudsman's powers
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REC 2.13 Promotion and maintenance of standards
As Published: 2004
REC 2.13 Promotion and maintenance of standards
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MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures
As Published: 2004
MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures
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DISP 1.6 Cooperation by firms with the Ombudsman
As Published: 2002
DISP 1.6 Cooperation by firms with the Ombudsman
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REC 6.8 Powers of direction and revocation of recognition orders
As Published: 2001
REC 6.8 Powers of direction and revocation of recognition orders
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GEN 1.2 Referring to approval by the FSA
As Published: 2001
GEN 1.2 Referring to approval by the FSA
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