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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

CRED 2.2 Structure

As Published: 2004

CRED 2.2 Structure

DISP App 1.4 Time limits

As Published: 2002

DISP App 1.4 Time limits

COLL 4.3 Approvals and notifications

As Published: 2004

COLL 4.3 Approvals and notifications

ICOB 3.2 Application: who?

As Published: 2005

ICOB 3.2 Application: who?

MCOB 1.6 Application in relation to the Consumer Credit Act 1974

As Published: 2004

MCOB 1.6 Application in relation to the Consumer Credit Act 1974

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

DISP App 1.6 Criteria for determining complaints

As Published: 2004

DISP App 1.6 Criteria for determining complaints

COLL 4.5 Reports and accounts

As Published: 2004

COLL 4.5 Reports and accounts

DISP 3.6 Time limits

As Published: 2002

DISP 3.6 Time limits

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

As Published: 2002

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

DISP App 1.1 Application and Purpose

As Published: 2002

DISP App 1.1 Application and Purpose

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

As Published: 2002

DISP 2.5 Which firms are subject to the jurisdiction of the Financial Ombudsman Service?

DISP 4.2 The standard terms

As Published: 2002

DISP 4.2 The standard terms

DISP 3.4 Referral of a complaint to another complaints scheme for determination

As Published: 2002

DISP 3.4 Referral of a complaint to another complaints scheme for determination

GEN 2.2 Interpreting the Handbook

As Published: 2004

GEN 2.2 Interpreting the Handbook

ICOB 6.2 Cancellation rights and period

As Published: 2005

ICOB 6.2 Cancellation rights and period

MCOB 9.4 Content of illustrations

As Published: 2004

MCOB 9.4 Content of illustrations

ICOB 3.1 Application: general

As Published: 2005

ICOB 3.1 Application: general

COLL 4.2 Pre-sale notifications

As Published: 2004

COLL 4.2 Pre-sale notifications

REC 4.4 Complaints

As Published: 2001

REC 4.4 Complaints