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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.2 Internal complaint handling procedures: general requirements

As Published: 2003

DISP 1.2 Internal complaint handling procedures: general requirements

SUP 11.4 Requirements on firms

As Published: 2004

SUP 11.4 Requirements on firms

SUP 18.1 Application

As Published: 2001

SUP 18.1 Application

MCOB 2.8 Record keeping

As Published: 2004

MCOB 2.8 Record keeping

DISP 3.3 Dismissal of complaints without consideration of the merits

As Published: 2004

DISP 3.3 Dismissal of complaints without consideration of the merits

SUP 4.3 Appointment of actuaries

As Published: 2004

SUP 4.3 Appointment of actuaries

REC 3.2 Form and method of notification

As Published: 2001

REC 3.2 Form and method of notification

REC 4.7 The section 297 power to revoke recognition

As Published: 2001

REC 4.7 The section 297 power to revoke recognition

COND 2.2 Threshold condition 2: Location of offices

As Published: 2004

COND 2.2 Threshold condition 2: Location of offices

MCOB 4.1 Application

As Published: 2004

MCOB 4.1 Application

MAR 1.10 Statement of policy on penalties

As Published: 2001

MAR 1.10 Statement of policy on penalties

MCOB 6.7 Business loans

As Published: 2004

MCOB 6.7 Business loans

MCOB 7.7 Business loans

As Published: 2004

MCOB 7.7 Business loans

COB 5.1 Advising on packaged products

As Published: 2004

COB 5.1 Advising on packaged products

MCOB 12.5 Excessive charges

As Published: 2004

MCOB 12.5 Excessive charges

COB 9.2 These provisions have been moved to the Client Assets sourcebook (CASS)

As Published: 2003

COB 9.2 These provisions have been moved to the Client Assets sourcebook (CASS)

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

As Published: 2002

DISP 2.7 The territorial scope of the jurisdiction of the Financial Ombudsman Service

SUP 2.4 'Mystery shopping'

As Published: 2001

SUP 2.4 'Mystery shopping'

SUP 8.1 Application and purpose

As Published: 2003

SUP 8.1 Application and purpose

SYSC 2.2 Recording the apportionment

As Published: 2001

SYSC 2.2 Recording the apportionment