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REC 2.13 Promotion and maintenance of standards
As Published: 2004
REC 2.13 Promotion and maintenance of standards
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DISP 1.3 Internal complaint handling procedures: additional requirements
As Published: 2003
DISP 1.3 Internal complaint handling procedures: additional requirements
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MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures
As Published: 2004
MCOB 13.3 Dealing fairly with customers in arrears: policy and procedures
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DISP 3.3 Dismissal of complaints without consideration of the merits
As Published: 2004
DISP 3.3 Dismissal of complaints without consideration of the merits
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COLL 9.1 Application and general information
As Published: 2004
COLL 9.1 Application and general information
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COLL 9.3 Section 270 and 272 recognised schemes
As Published: 2004
COLL 9.3 Section 270 and 272 recognised schemes
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COB 9.2 These provisions have been moved to the Client Assets sourcebook (CASS)
As Published: 2003
COB 9.2 These provisions have been moved to the Client Assets sourcebook (CASS)
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COB 9.3 These provisions have been moved to the Client Assets sourcebook (CASS)
As Published: 2001
COB 9.3 These provisions have been moved to the Client Assets sourcebook (CASS)
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REC 6.8 Powers of direction and revocation of recognition orders
As Published: 2001
REC 6.8 Powers of direction and revocation of recognition orders
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GEN 1.2 Referring to approval by the FSA
As Published: 2001
GEN 1.2 Referring to approval by the FSA
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