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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).

DISP 1.6 Cooperation by firms with the Ombudsman

As Published: 2002

DISP 1.6 Cooperation by firms with the Ombudsman

SUP App 2.1 Application

As Published: 2004

SUP App 2.1 Application

COB 6.4 Product disclosure: special situations

As Published: 2004

COB 6.4 Product disclosure: special situations

COB 3.1 Application: who?

As Published: 2001

COB 3.1 Application: who?

COLL 6.8 Income: accounting, allocation and distribution

As Published: 2004

COLL 6.8 Income: accounting, allocation and distribution

COB 4.2 Terms of business and client agreements with customers

As Published: 2003

COB 4.2 Terms of business and client agreements with customers

DISP 1.2 Internal complaint handling procedures: general requirements

As Published: 2003

DISP 1.2 Internal complaint handling procedures: general requirements

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

As Published: 2004

DISP 2.2 Which complaints can be dealt with under the Financial Ombudsman Service?

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts with retail customers

As Published: 2004

MCOB 4.5 Additional disclosure for distance mortgage mediation contracts with retail customers

COB 11.2 Relationship with the scheme

As Published: 2003

COB 11.2 Relationship with the scheme

MCOB 12.1 Application

As Published: 2004

MCOB 12.1 Application

MCOB 6.5 Information to be provided in the offer document or separately

As Published: 2004

MCOB 6.5 Information to be provided in the offer document or separately

DISP 1.4 Time limits for dealing with a complaint

As Published: 2003

DISP 1.4 Time limits for dealing with a complaint

DISP 3.8 Determination by the Ombudsman

As Published: 2004

DISP 3.8 Determination by the Ombudsman

MCOB 9.8 Disclosure after sale

As Published: 2004

MCOB 9.8 Disclosure after sale

SUP App 2.7 Capital resources below the level of individual capital guidance

As Published: 2004

SUP App 2.7 Capital resources below the level of individual capital guidance

DISP 3.9 Awards by the Ombudsman

As Published: 2003

DISP 3.9 Awards by the Ombudsman

MCOB 5.1 Application

As Published: 2004

MCOB 5.1 Application