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predecessor scheme

5any of the following:

  1. (a) The Office of the Banking Ombudsman;
  2. (b) The Office of the Building Societies Ombudsman;
  3. (c) The Insurance Ombudsman Bureau;
  4. (d) The Office of the Investment Ombudsman;
  5. (e) The Personal Investment Authority Ombudsman Bureau;
  6. (f) The Personal Insurance Arbitration Service;
  7. (g) The Securities and Futures Authority Complaints Bureau and Arbitration Service;
  8. (h) The FSA Complaints Unit and Independent Investigator.