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You are viewing the version of the document as on 2022-04-27.

Timeline guidance

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  1. Point in time
    2022-04-27

predecessor scheme

    5any of the following:

      1. (a) The Office of the Banking Ombudsman;
      1. (b) The Office of the Building Societies Ombudsman;
      1. (c) The Insurance Ombudsman Bureau;
      1. (d) The Office of the Investment Ombudsman;
      1. (e) The Personal Investment Authority Ombudsman Bureau;
      1. (f) The Personal Insurance Arbitration Service;
      1. (g) The Securities and Futures Authority Complaints Bureau and Arbitration Service;
      1. (h) The FSA Complaints Unit and Independent Investigator.