predecessor scheme

5any of the following:

1. (a) The Office of the Banking Ombudsman;
2. (b) The Office of the Building Societies Ombudsman;
3. (c) The Insurance Ombudsman Bureau;
4. (d) The Office of the Investment Ombudsman;
5. (e) The Personal Investment Authority Ombudsman Bureau;
6. (f) The Personal Insurance Arbitration Service;
7. (g) The Securities and Futures Authority Complaints Bureau and Arbitration Service;
8. (h) The FSA Complaints Unit and Independent Investigator.