former scheme
- (1) (except in relation to a relevant transitional complaint) any of the following:10
- (a) the Banking Ombudsman scheme;
- (b) the Building Societies Ombudsman scheme;
- (c) the FSA scheme;
- (d) the IMRO scheme;
- (e) the Insurance Ombudsman scheme;
- (f) the Personal Insurance Arbitration Service;
- (g) the PIA Ombudsman scheme;
- (h) the SFA scheme;10
- (2) (in relation to a relevant transitional complaint)10
- (a) the GISC facility; or10
- (b) the MCAS scheme.110