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To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004.

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    2015-09-21

ODR Regulation

73125Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC.