customer
- (2) (in COB 3 and MCOB 3 14 17 ) a person in (1) or a person who would be such a person if he were a client.
- (3) (in ICOB ) a person who is44 a policyholder, or a prospective policyholder44 but (except in ICOB 2 (general rules), ICOB 7 (claims handling) and (in respect of those chapters) ICOB 1 (application and purpose)) excluding a policyholder or prospective policyholder who does not make the arrangements preparatory to him concluding the contract of insurance44.17