chargeable case
any complaint 73 292 referred to the Financial Ombudsman Service, except where:
- (a) the Ombudsman considers it apparent from the73292
complaint
73
292
, when it is received, and from any final response which has been issued by the firm or licensee290, that the73292
complaint
73
292
should not proceed because:
- (i) the complainant is not an eligible complainant in accordance with DISP 2; or
- (ii) the73292 complaint 73 292 does not fall within the jurisdiction of the Financial Ombudsman Service (as described in DISP 2); or
- (iii) the Ombudsman considers that the73292 complaint 73 292 should be dismissed without consideration of its merits under DISP 3.3 or to (5) (Dismissal of complaints without consideration of the merits and test cases73292); or
- (b) the Ombudsman considers, at any stage, that the73292 complaint 73 292 should be dismissed under73292 DISP 3.3.4 R (2) 73 292 on the grounds that it is frivolous or vexatious.3113