Reset to Today

To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004.

Content Options:

Add to favourites

View Options:

More Resources:

External link Handbook Publications

You are viewing the version of the document as on 2024-01-31.

Timeline guidance

Alternative versions

  1. Point in time
    2024-01-31

Banking Ombudsman scheme

1the former scheme set up, on a voluntary basis, to handle complaints against those banks which subscribed to it.