SUP 15 Annex 13D Form NOT005 Notification that there are problems with a dedicated interface under SCA-RTS article 33(3)

Name of service provider

FRN

Details of the person the FCA should contact in relation to this notification:

Title

First names

Surname

Position

Phone number

Email address

Q1

In what capacity is the firm notifying?

[ ] ASPSP

[ ] PISP

[ ] AISP

[ ] CBPII

Details of the problem with the dedicated interface

Q2

Is this a notification that the dedicated interface does not comply with SCA-RTS article 32?

Yes [ ] Continue to question 3

No [ ] If this is a notification of unplanned unavailability or a systems breakdown, go to question 4

Q3

In what way is the dedicated interface failing to comply with article 32? (select the option which best describes the problem)

[ ] The uptime of the dedicated interface, as measured by the key performance indicators described in Guidelines 2.2 and 2.4 of the EBA Guidelines on the conditions to be met to benefit from an exemption from contingency measures under article 33(6) of the SCA RTS2, falls below the uptime of the interface used by the ASPSP’s payment service users.

[ ] There isn’t the same level of support offered to AISPs and PISPs using the ASPSP’s dedicated interface, in comparison to the customer interface.

[ ] The dedicated interface poses obstacles to the provision of payment initiation and account information services (see SCA RTS2 article 32(3) and the EBA Guidelines on the conditions to benefit from an exemption from the contingency mechanism under article 33(6) of Regulation (EU) 2018/389 (RTS on SCA and CSC) published on 4 December 2018 (EBA/GL/2018/07)2 and Opinion on the implementation of the RTS on SCA and CSC (EBA-2018-Op-04)2).

[ ] Other failure to comply with article 32.

Q4

[Only complete if the answer to question 2 was no]

What is the problem in relation to unplanned unavailability or a systems breakdown? (select the option which best describes the problem)

[ ] Unavailability after five consecutive requests of information on the initiation of the payment transaction and all information accessible to the account servicing payment service provider regarding the execution of the payment transaction.

[ ] Unavailability after five consecutive requests of information from designated payment accounts and associated payment transactions made available to the payment service user when directly requesting access to the account information excluding sensitive payments data.

[ ] Failure to provide to the card based payment instrument issuer (CBPII) or to the PISP a ‘yes/no’ confirmation in accordance with article 65(3) of PSD2 and article 36(1)(c) of the RTS.

[ ] Other unplanned unavailability or systems breakdown.

Q5

Please give a brief description of the failure to comply with article 32 or the unplanned unavailability or systems breakdown. If an ASPSP, please provide the reason(s) for the problem and steps taken to resolve the issue.

Max 500 words

Q6

Time and date when the problem began

Has the problem been resolved at the time of submitting this notification?

Yes/ No