To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).
-
ICOB 6.3 Notification of cancellation by the retail customer
Chapter: Cancellation
Effective Date: 14th January 2005
-
SUP 18.2 Insurance business transfers
Chapter: Transfers of business
Effective Date: 18th November 2004
-
MCOB 4.6 Cancellation of distance mortgage mediation contracts
Chapter: Advising and selling standards
Effective Date: 31st October 2004
-
DISP 1.1 Application and Purpose
Chapter: Complaint handling procedures for firms
Effective Date: 20th December 2001
-
DISP 1.2 Internal complaint handling procedures: general requirements
Chapter: Complaint handling procedures for firms
Effective Date: 17th July 2003
-
ICOB 8.4 Unsolicited services
Chapter: Distance non-investment mediation contracts with retail customers
Effective Date: 15th April 2004
-
ICOB 8.1 Application and purpose
Chapter: Distance non-investment mediation contracts with retail customers
Effective Date: 14th January 2005
-
FEES 4.4 Information on which Fees are calculated
Chapter: Periodic fees
Effective Date: 1st January 2006
-
PERG 5.6 The regulated activities: arranging deals in, and making arrangements with a view to transactions in, contracts of insurance
Chapter: Guidance on insurance distribution activitiesGuidance on insurance mediation activities
Effective Date: 1st July 2005
-
ICOB 7.2 Group policies and third party claimants
Chapter: Claims handling
Effective Date: 14th January 2005
-
DISP App 1.5 Determination of complaints
Chapter: Relevant Existing ComplaintsHandling Mortgage Endowment Complaints
Effective Date: 1st April 2002
-
ICOB 4.1 Application and purpose
Chapter: Advising and selling standards
Effective Date: 23rd February 2006
-
PERG 5.3 Contracts of insurance
Chapter: Guidance on insurance distribution activitiesGuidance on insurance mediation activities
Effective Date: 1st July 2005