To access the FCA Handbook Archive choose a date between 1 January 2001 and 31 December 2004 (From field only).
-
DISP 1.1 Application and Purpose
Chapter: Complaint handling procedures for firms
Effective Date: 20th December 2001
-
DISP 1.3 Internal complaint handling procedures: additional requirements
Chapter: Complaint handling procedures for firms
Effective Date: 17th July 2003
-
SUP 12.4 What must a firm do when it appoints an appointed representative or an EEA tied agent?
Chapter: Appointed representatives
Effective Date: 15th January 2004
-
FEES 5.2 Introduction
Chapter: Financial Ombudsman Service Funding
Effective Date: 23rd November 2006
-
DISP 1.2 Internal complaint handling procedures: general requirements
Chapter: Complaint handling procedures for firms
Effective Date: 17th July 2003
-
FEES 5.3 The general levy
Chapter: Financial Ombudsman Service Funding
Effective Date: 1st January 2006
-
FEES 5.1 Application and Purpose
Chapter: Financial Ombudsman Service Funding
Effective Date: 15th December 2005
-
FEES 5.4 Information requirement
Chapter: Financial Ombudsman Service Funding
Effective Date: 26th July 2007
-
DISP 3.7 Delegation of the Ombudsman's powers
Chapter: Complaint handling procedures of the Financial Ombudsman Service
Effective Date: 1st April 2002
-
DISP 2.3 Time Limits for referral of complaints to the Financial Ombudsman Service
Chapter: Jurisdiction of the Financial Ombudsman Service
Effective Date: 16th January 2003
-
ICOB 6.3 Notification of cancellation by the retail customer
Chapter: Cancellation
Effective Date: 14th January 2005
-
DISP 2.1 Application and Purpose
Chapter: Jurisdiction of the Financial Ombudsman Service
Effective Date: 17th July 2003